AWS Certified AI Practitioner AIF-C01 — Topic 1 Question 16

Question

A company is building a contact center application and wants to gain insights from customer conversations. The company wants to analyze and extract key information from the audio of the customer calls. Which solution meets these requirements?

Accepted Answer

Correct answer: B. The correct answer is B. Option B: Transcribe call recordings by using Amazon Transcribe. Amazon Transcribe converts speech to text.

AWS Certified AI Practitioner AIF-C01 — Question 16