AWS Certified Machine Learning - Specialty MLS-C01 — Topic 1 Question 208

Question

A company is using a legacy telephony platform and has several years remaining on its contract. The company wants to move to AWS and wants to implement the following machine learning features: • Call transcription in multiple languages • Categorization of calls based on the transcript • Detection of the main customer issues in the calls • Customer sentiment analysis for each line of the transcript, with positive or negative indication and scoring of that sentiment Which AWS solution will meet these requirements with the LEAST amount of custom model training?

Accepted Answer

Correct answer: C. The correct answer is C. Option C: Use Contact Lens for Amazon Connect to process audio calls to produce transcripts, categorize calls, detect issues, and analyze sentiment.

AWS Certified Machine Learning - Specialty MLS-C01 — Question 208