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CompTIABeginnerCompTIAA+Operating SystemsTechnical Support

CompTIA A+ Core 2 (220-1202)

220-1202

The CompTIA A+ Core 2 (220-1202) exam validates foundational skills in operating systems, security, software troubleshooting, and operational procedures for IT support roles.

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Questions

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  1. 2A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?
  2. 3A technician is attempting to join a workstation to a domain but is receiving an error message stating the domain cannot be found. However, the technician is able to ping the server and access the internet. Given the following information: Which of the following should the technician do to fix the issue?
  3. 4A network technician notices that most of the company's network switches are now end-of-life and need to be upgraded. Which of the following should the technician do first?
  4. 5MFA for a custom web application on a user's smartphone is no longer working. The last time the user remembered it working was before taking a vacation to another country. Which of the following should the technician do first?
  5. 6Which of the following is found in an MSDS sheet for a battery backup?
  6. 7The screen of a previously working computer repeatedly displays an OS Not Found error message when the computer is started. Only a USB drive, a keyboard, and a mouse are plugged into the computer. Which of the following should a technician do first?
  7. 8A security administrator teaches all of an organization's staff members to use BitLocker To Go. Which of the following best describes the reason for this training?
  8. 9Which of the following is used to detect and record access to restricted areas?
  9. 10An administrator received an email stating that the OS they are currently supporting will no longer be issued security updates and patches. Which of the following is most likely the reason the administrator received this message?
  10. 11Which of the following is the best way to distribute custom images to 800 devices that include four device vendor classes with two types of user groups?