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220-1201 — all questions

233 practice questions with answers and explanations.

220-1201 Question 1

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Topic 1 · Question 1

A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?

  • AThe pickup rollers
  • BThe corona wire
  • CThe document feeder (correct answer)
  • DThe drum assembly
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: The document feeder

220-1201 Question 2

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Topic 1 · Question 2

Which of the following is an advantage of using a hybrid cloud instead of a public cloud?

  • AAbility to reduce management overhead
  • BAbility to use cross-platform virtualization
  • CAbility to meet data residency requirements (correct answer)
  • DAbility to leverage IaaS and PaaS
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: Ability to meet data residency requirements

220-1201 Question 3

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Topic 1 · Question 3 · Select all that apply

A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Choose two.)

  • ARun a BIOS update.
  • BSwap out the RAM.
  • CDisable NTP in the OS.
  • DRepair the backup power source. (correct answer)
  • EReplace the CMOS battery. (correct answer)
  • FInstall a surge protector.
Reveal answer & explanation
Correct answer: D, E

The correct answer is D, E. Option D: Repair the backup power source. Option E: Replace the CMOS battery.

220-1201 Question 4

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Topic 1 · Question 4

A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing?

  • AVLAN
  • BLease
  • CReservation (correct answer)
  • DExclusion
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: Reservation

220-1201 Question 5

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Topic 1 · Question 5

A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

  • AThe device needs to be restarted.
  • BThe battery may be swelling and needs inspection.
  • CThe cable is failing and needs to be replaced.
  • DThe charging port is dirty or damaged (correct answer)
Reveal answer & explanation
Correct answer: D

The correct answer is D. Option D: The charging port is dirty or damaged

220-1201 Question 6

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Topic 1 · Question 6

Which of the following servers is used to collect data and information about events from a network-connected host?

  • ADNS
  • BMail
  • CPrint
  • DSyslog (correct answer)
Reveal answer & explanation
Correct answer: D

The correct answer is D. Option D: Syslog

220-1201 Question 7

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Topic 1 · Question 7

A technician observes slow startup times on a laptop. Which of the following is most likely causing the issue?

  • AHDD (correct answer)
  • BRAM
  • CNIC
  • DBIOS
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: HDD

220-1201 Question 8

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Topic 1 · Question 8

A customer reports their tablet was recently dropped on the ground. The tablet has a small crack in one corner of the display, and it does not charge when plugged in. Which of the following should a technician do first?

  • APerform a hard restart.
  • BReplace the battery.
  • CInspect the USB-C port for damage. (correct answer)
  • DRun diagnostics on the digitizer.
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: Inspect the USB-C port for damage.

220-1201 Question 9

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Topic 1 · Question 9

A technician needs to select PC components with a minimal number of visible internal cables. Which of the following should the technician use?

  • ASATA drive connections
  • BLiquid cooling
  • CModular power supply (correct answer)
  • DWireless NIC
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: Modular power supply

220-1201 Question 10

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Topic 1 · Question 10

A user is traveling internationally. They can make and receive phone calls but cannot send or receive email. Which of the following would most likely resolve this issue?

  • ADisabling the GPS
  • BEnabling data roaming (correct answer)
  • CConfiguring 4G usage only
  • DConnecting using a hotspot
Reveal answer & explanation
Correct answer: B

The correct answer is B. Option B: Enabling data roaming

220-1201 Question 11

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Topic 1 · Question 11

Which of the following should be used when installing network cabling above a drop ceiling that is part of the shared air space?

  • AShielded twisted
  • BPlenum-rated (correct answer)
  • COptical
  • DCoaxial
Reveal answer & explanation
Correct answer: B

The correct answer is B. Option B: Plenum-rated

220-1201 Question 12

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Topic 1 · Question 12

While using a computer, a user reports that the system fan begins running loudly and the display starts to distort. Which of the following is occurring?

  • AOverheating (correct answer)
  • BSluggish performance
  • COverclocking CPU
  • DCrashing applications
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: Overheating

220-1201 Question 13

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Topic 1 · Question 13

Which of the following is a common feature of managed switches?

  • ARemote device power delivery
  • BPort VLAN assignment (correct answer)
  • CContent filtering
  • DLoad balancing
Reveal answer & explanation
Correct answer: B

The correct answer is B. Option B: Port VLAN assignment

Explanation

A VLAN creates a logical layer-2 broadcast domain to segment devices independently of physical location.

220-1201 Question 14

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Topic 1 · Question 14

Which of the following is a characteristic of Type 2 hypervisors?

  • ABare-metal installation
  • BNeed for an underlying OS (correct answer)
  • CLocal management only
  • DSpecific hardware requirements
Reveal answer & explanation
Correct answer: B

The correct answer is B. Option B: Need for an underlying OS

220-1201 Question 15

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Topic 1 · Question 15

Which of the following port numbers is used for a file transfer?

  • A21 (correct answer)
  • B53
  • C68
  • D389
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: 21

220-1201 Question 16

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Topic 1 · Question 16

A user wants to print files from an overseas office using a shared network folder The user's laptop has no public-facing internet connectivity. Which of the following can be used to print from the shared network folder?

  • AADF
  • BUSB
  • CPCL
  • DSMB (correct answer)
Reveal answer & explanation
Correct answer: D

The correct answer is D. Option D: SMB

220-1201 Question 17

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Topic 1 · Question 17

A user tries to connect a monitor to a laptop to have an additional screen for work, but both screens show the same content. Which of the following should the user do to resolve the issue?

  • AUse the Add New Hardware assistant to add the monitor and set up the required settings.
  • BPurchase a docking station to connect both the laptop and the monitor.
  • CConfigure the Windows tiling feature to display multiple windows.
  • DGo to the Display settings and configure the external monitor as extended. (correct answer)
Reveal answer & explanation
Correct answer: D

The correct answer is D. Option D: Go to the Display settings and configure the external monitor as extended.

220-1201 Question 18

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Topic 1 · Question 18

Which of the following best represents the purpose of NFC?

  • AWired connections between several devices
  • BShort-distance wireless connections between two devices (correct answer)
  • CWireless connections between multiple devices at once
  • DDirect connection of two computers for file sharing
Reveal answer & explanation
Correct answer: B

The correct answer is B. Option B: Short-distance wireless connections between two devices

220-1201 Question 19

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Topic 1 · Question 19

A group of friends is gathering in a room to play video games. One of the friends has a game server. Which of the following network types should the group use so they can all connect to the same server and the internet?

  • ASAN
  • BMAN
  • CLAN (correct answer)
  • DPAN
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: LAN

220-1201 Question 20

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Topic 1 · Question 20

Which of the following can a user utilize to share their mobile phone connection with their laptop?

  • AIR
  • BNFC
  • CWi-Fi Direct
  • DTethering (correct answer)
Reveal answer & explanation
Correct answer: D

The correct answer is D. Option D: Tethering

Showing questions 1–20 of 233 · Page 1 of 12