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220-1201 β€” questions

Page 2 of 12 Β· 233 total questions.

Topic 1 Β· Question 21

A user reports that their desktop PC does not turn on. Which of the following components would most likely cause the issue?

  • APSU (correct answer)
  • BGPU
  • CRAM
  • DCPU
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: PSU

Topic 1 Β· Question 22

The printer in a main office repeatedly jams. Which of the following tasks should a support technician do to solve the issue?

  • AApply a maintenance kit. (correct answer)
  • BReplace toner or ink cartridges.
  • CInstall a new ribbon.
  • DChange the printhead.
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: Apply a maintenance kit.

Topic 1 Β· Question 23

A technician is installing a new printer. After registering the printer, the technician receives an email from the manufacturer stating there is a security vulnerability that can be remediated. Which of the following steps should the technician take next?

  • ADisable wireless connectivity.
  • BEnable audit logging.
  • CUpdate the firmware. (correct answer)
  • DDisable the default gateway on the printer.
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: Update the firmware. This option keeps traffic private / properly secured as required.

Topic 1 Β· Question 24

A technician has built a new computer. On the initial startup, the computer passes POST but will not turn on the operating system. Which of the following components has failed?

  • AAudio card
  • BCPU
  • CPower supply
  • DHDD (correct answer)
Reveal answer & explanation
Correct answer: D

The correct answer is D. Option D: HDD

Topic 1 Β· Question 25

A user reports slow internet browsing. The technician finds high CPU and memory usage, and pop-ups occur every minute. Which of the following should the technician do next?

  • AEscalate to the network team to check end-to-end connectivity.
  • BDownload and install the latest drivers.
  • CUpdate the anti-malware signatures and scan the system. (correct answer)
  • DCheck the wireless settings and validate the DHCP configuration.
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: Update the anti-malware signatures and scan the system.

Explanation

Network address translation maps addresses between networks and commonly lets private hosts share public connectivity.

Topic 1 Β· Question 26

Which of the following is the best to use when testing a file for potential malware?

  • AMultitenancy
  • BTest development
  • CCross-platform virtualization
  • DSandbox (correct answer)
Reveal answer & explanation
Correct answer: D

The correct answer is D. Option D: Sandbox

Topic 1 Β· Question 27

Which of the following resolutions is commonly known as Ultra HD?

  • A1920x1080
  • B2048x1080
  • C3840x2160 (correct answer)
  • D7680x4320
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: 3840x2160

Topic 1 Β· Question 28

A technician is troubleshooting stylus issues on identical company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that their styluses charge intermittently and die frequently. Which of the following is the most likely cause of this issue?

  • ACertain cases are causing charging issues. (correct answer)
  • BThe tablets need to be updated.
  • CSome of the tablets have manufacturing defects.
  • DThe malfunctioning styluses need firmware updates.
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: Certain cases are causing charging issues.

Topic 1 Β· Question 29

A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next?

  • AFuser (correct answer)
  • BDrum
  • CDeveloper roller
  • DDischarge lamp
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: Fuser

Topic 1 Β· Question 30

Which of the following has the best penetration through physical objects, such as walls?

  • A2.4GHz (correct answer)
  • B5GHz
  • C6GHz
  • DNFC
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: 2.4GHz

Topic 1 Β· Question 31

Which of the following is a Bluetooth network an example of?

  • APAN (correct answer)
  • BLAN
  • CWAN
  • DSAN
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: PAN

Topic 1 Β· Question 32

Which of the following cloud models would multiple organizations in the same industry most likely use?

  • APublic
  • BHybrid
  • CCommunity (correct answer)
  • DPrivate
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: Community

Topic 1 Β· Question 33

Which of the following is an example of VDI?

  • AStreaming a GUI to thin clients from a server (correct answer)
  • BProvisioning a sandbox as a test environment
  • CProviding high-performance workstations with a local OS
  • DLaunching a virtual machine server on a hypervisor
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: Streaming a GUI to thin clients from a server

Topic 1 Β· Question 34

A company needs to develop a disaster recovery solution based on virtual machines. Which of the following service models is the most suitable?

  • AInfrastructure as a service (correct answer)
  • BSecurity as a service
  • CPlatform as a service
  • DSoftware as a service
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: Infrastructure as a service By spanning multiple Availability Zones / adding redundancy, this option provides the high availability and resilience required.

Topic 1 Β· Question 35

A technician is connecting a hands-free car system via Bluetooth. Which of the following is a security feature that should be used for this task?

  • ABitLocker
  • BBiometrics
  • CTPM
  • DPIN code (correct answer)
Reveal answer & explanation
Correct answer: D

The correct answer is D. Option D: PIN code This option keeps traffic private / properly secured as required.

Topic 1 Β· Question 36

A technician is troubleshooting a laptop's connectivity via its USB-C port to a projector. The same laptop works well when it is connected to a USB-C docking station. The projector is configured as expected, and the USB-C cable was tested on a charging port. Which of the following could be the issue?

  • AThe USB-C cable requires a power injector
  • BThe USB-C cable is not compatible with Thunderbolt technology. (correct answer)
  • CThe USB-C cable needs an adapter to work with the laptop.
  • DThe USB-C cable does not support enough power.
Reveal answer & explanation
Correct answer: B

The correct answer is B. Option B: The USB-C cable is not compatible with Thunderbolt technology.

Topic 1 Β· Question 37

A high-end workstation with a RAID 5 array is exhibiting slow data access speeds and occasional errors when retrieving files. The technician investigates further and notices one of the hard drives in the RAID array has an amber light. Which of the following steps should the technician take to troubleshoot and resolve the issues?

  • AReview network issues that might be causing slow speeds.
  • BUpgrade all RAID drives to higher capacity models to increase data access speeds.
  • CReplace the failing drive, and then allow the RAID controller to rebuild the array. (correct answer)
  • DReformat all drives in the RAID array to clear any software issues that might be causing the errors.
Reveal answer & explanation
Correct answer: C

The correct answer is C. Option C: Replace the failing drive, and then allow the RAID controller to rebuild the array.

Topic 1 Β· Question 38

Which of the following provides electricity to devices through network cables?

  • AEdge router
  • BPoE switch (correct answer)
  • CAccess point
  • DPatch panel
Reveal answer & explanation
Correct answer: B

The correct answer is B. Option B: PoE switch

Topic 1 Β· Question 39

An IT specialist sets up a wireless router in a SOHO environment. Afterward, several devices cannot access the internet and are assigned IP addresses starting with 169.254. Which of the following is the best action to resolve this issue?

  • AReboot the wireless router. (correct answer)
  • BShorten the lease time.
  • CUse static IP addresses.
  • DIncrease the DHCP pool size.
Reveal answer & explanation
Correct answer: A

The correct answer is A. Option A: Reboot the wireless router.

Topic 1 Β· Question 40

A customer reports slow network speeds. Which of the following components is most likely failing?

  • ACPU
  • BNIC (correct answer)
  • CHDD
  • DRAM
Reveal answer & explanation
Correct answer: B

The correct answer is B. Option B: NIC

Showing questions 21–40 of 233 Β· Page 2 of 12