Page 5 of 12 · 233 total questions.
Which of the following network services is used to assign an IP address to a network host?
The correct answer is A. Option A: DHCP
Explanation
DHCP automatically leases IP configuration such as addresses, gateways, and DNS servers to clients.
Which of the following ports is commonly used for remote desktop connections?
The correct answer is C. Option C: 3389
Images and text from a laser printer smudge if touched. Which of the following should a technician do to resolve the issue?
The correct answer is C. Option C: Replace the fuser.
A user reports their company-provided smartphone does not have internet access when the user is in the parking lot. Which of the following should a technician check first?
The correct answer is A. Option A: 3G/4G/5G/LTE settings
Every day for a week, when a user turns on their computer, the time is wrong. A technician corrects the time, but the issue happens again. Which of the following is most likely the cause of the issue?
The correct answer is D. Option D: A faulty CMOS battery
A company decides to subscribe to a cloud service to provide email for its employees. Which of the following cloud models is the company adopting?
The correct answer is B. Option B: SaaS
Explanation
Software as a service delivers a complete provider-managed application to end users.
A customer reports that a workstation has no internet connectivity. A technician confirms the port is disabled. Which of the following is most likely responsible for the issue?
The correct answer is C. Option C: Managed switch
A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubleshoot the laptop issue? (Choose two.)
The correct answer is A, C. Option A: Turn it off and disconnect all power sources Option C: Check for foreign objects, liquid spills, and internal damage.
A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following should the technician do next?
The correct answer is C. Option C: Clean the pickup rollers.
Which of the following can be used to logically segment networks?
The correct answer is B. Option B: VLAN
Explanation
A VLAN creates a logical layer-2 broadcast domain to segment devices independently of physical location.
After troubleshooting a computer's connectivity, the network team determines there is a port-flapping issue. After plugging the patch cable into a different port, the issue persists. Which of the following troubleshooting steps should a technician take next to resolve the issue?
The correct answer is B. Option B: Test the patch cable from the computer to the network closet
Which of the following statements best summarize managed vs unmanaged switches?
The correct answer is C, D. Option C: Unmanaged switches start working as soon as they are plugged in to the network. Option D: Managed switches have more features
A user is testing a new OS that is contained on a USB drive. The user wants the new OS to load automatically when the computer is turned on. Which of the following should the user configure?
The correct answer is D. Option D: Boot options
A technician is setting up a locally hosted environment for internal developers who need concurrent access to a wide array of test OSs. Which of the following would best fulfill this requirement?
The correct answer is A. Option A: Hypervisor
Explanation
A hypervisor creates and manages virtual machines while allocating underlying hardware resources.
An employee’s screen keeps flashing. Sometimes the picture goes out and comes back. The employee checks the power cord and confirms the device is plugged in fully. Which of the following should a technician check for first?
The correct answer is A. Option A: Loose video cable
A technician is setting up a scan-to-SMB function on a multifunction printer. Which of the following connection types should the technician configure?
The correct answer is C. Option C: Network share
A user reports that the print quality of their desk printer is poor. A technician replaces the ink cartridge, but this does not resolve the issue. Which of the following should the technician do next?
The correct answer is B. Option B: Clean the printheads
An end user reports that their laptop shuts down when they undock it. Even when using a new charging cable, the issue persists. Which of the following should the technician do next?
The correct answer is D. Option D: Replace the battery
A company provides cell phones to employees who travel internationally. An employee brings their phone to the help desk so the necessary equipment can be installed. However, the technician cannot install any new hardware on the phone. Which of the following will the technician require so the phone can connect to a different provider?
The correct answer is C. Option C: eSIM
Which of the following internet connection types provides the fastest speeds and greatest coverage in less populated areas with minimal infrastructure?
The correct answer is D. Option D: Cellular
Showing questions 81–100 of 233 · Page 5 of 12