CompTIA A+ Core 2 (220-1202) 220-1202 — Question 161

A user reports that their internally hosted CRM application splash screen attempts to load, pauses for a few seconds, and then disappears. A technician installs the application software on their computer and is able to recreate the issue. When checking the application logs, the technician sees the following: Windows could not start the CRM Service on Local Computer 10169. The service did not start due to a log-on failure. Which of the following would most likely cause this issue?