A client provides a large spreadsheet to a business analyst for review. When the analyst attempts to open the spreadsheet, the system freezes until the application crashes. Which of the following should a technician do next?
- ARun a malware scan on the file received from the client.
- BValidate that the file extension of the shared spreadsheet is compatible.
- CReview event logs for error messages relating to the application. (correct answer)
- DPerform an upgrade on the spreadsheet application.
Reveal answer & explanationHide answer
The correct answer is C. Option C: Review event logs for error messages relating to the application.
