Page 4 of 10 · 186 total questions.
Which of the following methods involves requesting a user's approval via a push notification to verify the user's identity?
The correct answer is B. Option B: Authenticator
A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)
The correct answer is C, D. Option C: RDP Option D: VPN
Explanation
A VPN creates an encrypted tunnel across an untrusted network for private remote or site connectivity.
A company wants to use a single operating system for its workstation and servers and avoid licensing fees. Which of the following operating systems would the company most likely select?
The correct answer is A. Option A: Linux
A user is attempting to open on a mobile phone a HD video that is hosted on a popular media streaming website. The user is receiving connection timeout errors. The mobile reception icon area is showing two bars next to 3G. Which of the following is the most likely cause of the issue?
The correct answer is C. Option C: The bandwidth is not fast enough. This option meets the real-time / low-latency performance requirement.
A technician notices that the weekly backup is taking too long to complete. The daily backups are incremental. Which of the following would most likely resolve the issue?
The correct answer is D. Option D: Running synthetic full weekly backups
A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?
The correct answer is B. Option B: Use antistatic bags for storage and transport.
A customer’s computer does not have an active connection to the network. A technician goes through a few troubleshooting steps but is unable to resolve the issue. The technician has exhausted their knowledge. The customer expresses frustration at the time taken to resolve this issue. Which of the following should the technician do?
The correct answer is A. Option A: Escalate the issue to a senior team member and provide next steps to the customer.
A company executive is currently attending a major music festival with a large number of attendees and is having trouble accessing a work email account. The email application is not downloading emails and also appears to become stuck during connection attempts. Which of the following is most likely causing the disruption?
The correct answer is C. Option C: Too many devices in the same area are trying to connect to the mobile network.
A company recently transitioned to a cloud-based productivity suite and wants to secure the environment from external threat actors. Which of the following is the most effective method?
The correct answer is A. Option A: Multifactor authentication
Explanation
Multifactor authentication requires independent evidence categories, reducing risk from a stolen password. This option keeps traffic private / properly secured as required.
A user reports getting a BSOD error on their computer at least twice a day. Which of the following should the technician use to determine the cause?
The correct answer is A. Option A: Event Viewer
A technician is setting up a Windows server to allow remote desktop connections for multiple users. Which of the following should the technician configure on the workstation?
The correct answer is A. Option A: Firewall
Explanation
A firewall enforces traffic policy by permitting or blocking connections based on configured rules.
A technician thinks that an application a user downloaded from the internet may not be the legitimate one, even though the name is the same. The technician needs to confirm whether the application is legitimate. Which of the following should the technician do?
The correct answer is A. Option A: Compare the hash value from the vendor.
A technician must map a network drive on a piece of legacy equipment running an end-of-life OS. Which of the following is the best script to map the drive using simple Windows commands?
The correct answer is B. Option B: Batch
After clicking on an advertisement, a user reports that their browser is slow. A technician looks at the network connections for the machine and notices a large number of outbound connections. Which of the following actions should the technician take next?
The correct answer is D. Option D: Quarantine the system.
Various alerts on a user’s Windows 11 laptop are continually interrupting the user during videoconference calls. Which of the following should a support technician recommend to best solve the issue?
The correct answer is D. Option D: Set Windows Notifications settings to Do Not Disturb.
Company employees do not have assigned workspaces and regularly work at different computers and physical locations. Which of the following should the company implement to maintain data security and minimize the amount of user data that needs to be transferred?
The correct answer is D. Option D: Roaming profiles This option keeps traffic private / properly secured as required.
A user downloads an application with a plug-in that is designed to automatically prompt for an OTP when the user browses to a specific website. The plug-in installs without any warnings or errors. The first time the user goes to the site, the prompt does not open, and the user cannot access the site. Which of the following browser settings should the user configure?
The correct answer is A. Option A: Extensions/add-ins
A technician needs to install a home wireless router for a customer who wants to limit connections made to the network from the internet. Which of the following should the technician do?
The correct answer is D. Option D: Disable UPnP.
A technician is installing a cloud-based productivity suite and keeps getting an error message stating that the installation is unavailable. Which of the following troubleshooting steps should the technician try first?
The correct answer is C. Option C: Checking the license device limit
A user wants to dispose of a failed hard drive in a way that ensures the data is unrecoverable. Which of the following is the best at-home method?
The correct answer is E. Option E: Drilling
Showing questions 61–80 of 186 · Page 4 of 10